Location: Fixed Problems v5.0+

Discussion: Loss of data from old roomReported This is a featured thread

Category: Discussion Forum / General Discussion
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simonMac
simonMac
Loss of data from old room
Feb 9 2009, 5:32 PM EST | Post edited: Dec 15 2009, 7:30 PM EST
Rooms do not hold data permanently.
Canan reports that in trying to sign into a room (created a couple of months ago), an error was received that the activity templates could not be found. No data can be displayed as it is structured in a hierarchy (and the top is missing).
Note that data in rooms is periodically wiped from the server after a couple of weeks of no activity - or if the server goes down. We have made an archive facility which should ameliorate this behaviour, and data is retrieved from the archive automatically by InterLoc. It looks to be not 100% reliable yet.
Tip: always collect data from rooms within a few days of a session. Do you find this valuable?    
simonMac
simonMac
1. RE: Loss of data from old room
Jun 26 2010, 12:35 PM EDT | Post edited: Jun 26 2010, 12:35 PM EDT
No problems on data loss reported for quite a while Do you find this valuable?    

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